Advancing Sustainability

Lowering Carbon Emissions

IGT strives to continually improve its environmental management systems and lower its impact.

IGT’s Lakeland, Florida facility maintains an emissions-reduction program for its printing presses. In 2020, the facility reduced emissions of volatile organic compounds by nine percent over the previous year.

The Company’s North America Hubs initiative reduced emissions related to returns of electronic gaming machines from casinos through logistics improvements and regional consolidation hubs.

The MySelf project, which provides remote troubleshooting for point-of-sale gaming terminals without field intervention, resulted in reduced emissions of carbon dioxide, nitrogen oxides, sulfur oxides and particulate matter. With 101,072 planned interventions, 86,259 were completed in the field in 2020.

Reducing Resource Consumption & Waste

The reduction of energy consumption is one of IGT’s environmental strategy priorities. The Company’s industrial sites employ ISO 140001 Environmental Management Systems designed to continually improve energy efficiency.

On behalf of the Hoosier Lottery, IGT offers digital pay slips and has supported first-of-its-kind research into the environmental impacts of scratch-off lottery tickets.

IGT’s Lakeland, Florida facility was recognized as the Sustainability Program winner in the 2021 FTA Sustainability Excellence Awards for its waste reclamation program.

Strengthening Diversity, Equity & Inclusion

Strengthening Employee DEI

At IGT, employee networks centered around underrepresented dimensions of diversity, called Diversity and Inclusion Groups (DIGS), provide employees throughout the Company with opportunities for career development, networking and professional engagement. Advancing Cultural Education (ACE) at IGT is devoted to the advancement of people of African descent in the gaming industry.

In 2019, the All-In Diversity Project recognized IGT as one of the highest-ranking participants in its annual benchmarking of inclusion.

Investing in Communities

Expanding Education & Career Opportunities

After School Advantage (ASA), IGT’s flagship giving program, provides students around the world access to digital learning centers and technology to promote STEM education opportunities. In 2020, IGT opened 15 new ASA learning centers.

Addressing Critical Community Needs

Composed of more than 160 employees throughout the world, IGT’s Community Ambassador program allows employees to organize local community engagement and connections with local organizations. The Matching Gifts, Day Off for Volunteerism, and Dollars for Doers programs support IGT employees’ community support efforts. IGT is also a long-time supporter of Children’s Cabinet, a social support agency providing critical family services in Nevada.

Responsible Leadership

Protecting & Empowering Consumers

Responsible gaming tools are incorporated into all IGT products and services. IGT sponsors the National Council on Problem Gambling’s annual conference. IGT’s advertising and marketing complies with AGA’s Responsible Gaming Code of Conduct. IGT also supports the AGA’s Responsible Gaming Education Week (RGEW). In 2020, IGT created an internal campaign to test employee knowledge of responsible gaming and an external social media campaign mirroring AGA’s RGEW campaign.

IGT-operated lotteries in the U.S. received Level 4 in Responsible Gaming Certification from the World Lottery Association and is a Premium Partner of the European Lotteries.

Establishing & Following Rigorous Business Standards

IGT was the first gaming vendor in the world to receive G4’s responsible gaming accreditation, which it renewed again in 2020. G4 accreditation requires employee training, dedicated responsible gaming policies and a commitment to research. IGT also advises gaming organizations throughout the world on best practices for responsible gaming.

Training Employees

IGT-designed training courses provide employees at all levels with role-specific training. All newly hired employees receive responsible gaming general awareness training and all employees renew their responsible gaming training every three years.

IGT was the first gaming Company to implement the Game Awareness in Player Protection training, which helps game designers understand the relationship between game mechanics and responsible gaming.

IGT collaborates with stakeholders, including researchers, to review trainings such as its B2C contact center training, which provides role-specific responsible gaming training to employees that have regular contact with players.

Advancing Sustainability

With a circular approach that encompasses our entire supply chain, Wynn Resorts continuously examine ways to reduce our environmental impact as we move closer to achieving our goal of operating zero carbon, zero waste resorts. Such as:

• Encore Boston Harbor Site Remediation: Wynn Resorts turned a polluted industrial site along Boston’s Mystic River into a thriving riverfront environment where wildlife is flourishing, giving the local community a renewed waterfront greenspace to enjoy.
• Waste Reduction Overhauls: Operations at Encore Boston Harbor were designed to send zero waste to landfills, and Wynn Las Vegas continues to replace single-use plastics with sustainable alternatives while implementing single-stream recycling.

Lowering Carbon Emissions

Wynn Resorts has made commitments to several significant initiatives designed to confront the global threat of climate change, including net-zero CO₂ emissions by 2050, stopping and reversing year-over-year growth of operational carbon dioxide emissions by 2030, and procuring 50 percent renewable energy by 2030. To align with the goals of the Paris Climate Accord, Wynn Resorts will build on the successful planning, implementation and expansion of its large-scale environmental projects, including:

• Wynn Solar at Stillwater (NV): In 2018, Wynn installed one of the 10 largest corporate solar sites of the year, featuring 20 megawatts (MW) of generating capacity. Wynn’s Las Vegas properties include 2 MW of rooftop solar panels, which work in concert with the Stillwater project to help supply up to 75 percent of Wynn’s peak energy needs from the sun.
• Boston Microgrid Innovation: Encore Boston Harbor is the first integrated resort in the U.S. with an on-site microgrid that balances solar energy production, combined heat and power co-generation and battery storage.

Strengthening Diversity, Equity & Inclusion

Increasing Board and Management Diversity

Wynn Resorts has established a goal of achieving 50 percent diversity among board members, and as of the 2021 Annual Meeting, Wynn Resorts’ board is 50 percent diverse, with four directors being women and one racially diverse director.

Wynn has adopted an NFL-style “Rooney Rule” policy to include (and have any search firm it engages to include) candidates with a diverse background in race, gender and/or ethnicity when evaluating new candidates for the board.

Engaging Diverse Suppliers and Vendors

Wynn Resorts recognizes the vital contributions of Minority-owned and Women-owned Business Enterprises (MWBEs) to the economies of the nation, the state, the community and the Company. Wynn’s supplier diversity policy objectives are to:

• Actively and routinely seek out qualified MWBEs that can provide high quality commodities and services in a competitive market.
• Encourage major suppliers to Wynn Resorts who are not MWBEs to support diversity in their operations.

Seek opportunities to support the development and competitiveness of MWBEs through instruction, mentoring and other outreach activities.

Investing in Communities

Wynn Resorts’ legacy as an agent of change is supported and extended by the collective spirit of service in the hearts of our approximately 27,000 global employees. Wynn Resorts employees volunteered more than 37,000 hours globally in 2021. Together, they inspired Wynn’s corporate culture of giving that builds resilience in our home communities. Wynn Resorts employees in North America led in 2021 by contributing more than $620,000 to the community through the Wynn Employee Foundation. The Company matching those contributions, and additionally donated more than $2.9 million in 2021.

Combining philanthropy with citywide economic and infrastructure development has become Wynn’s community relations calling card. And because each community the Company operates in functions with its own unique framework, Wynn Resorts design customized community-development projects to solve specific social challenges. To ensure these projects work better for more people and drive long-term inclusive growth, the Company partners with a spectrum of local civic leaders to identify financial, supply chain, and operational gaps for Wynn Resorts to fill where it matters the most. The Company relies on these essential relationships with community leaders to guide Wynn Resorts’ extensive nonprofit work to strengthen infrastructure that provides for the underserved, as well as mobilize immediate relief efforts during times of crisis or natural disaster.

Wynn Resorts extended the international ‘Giving Tuesday’ initiative with its third annual Giving Week celebration. From Nov. 30 to Dec. 7, 2021, Wynn hosted 10 fundraising and volunteer events in support of community partners, including Catholic Charities of Southern Nevada, Three Square Food Bank, USO Nevada, Project 150 and the Wynn Employee Foundation.

Responsible Leadership

Protecting and Empowering Consumers

Responsible gaming is an integral part of daily operations at Wynn Resorts. One hundred percent of Wynn Resorts properties adhere to the AGA’s Responsibility Code of Conduct. Patrons may request at any time to be removed from any promotional mailings and revocation of casino-specific privileges such as access to markers, player card privileges and on-site check cashing. The Company reserves the right to exclude a patron from gaming without a request from a patron. Wynn Resorts also makes information available to all patrons explaining the probabilities of winning or losing at the various games offered at its casinos.  

Training Employees

Wynn Resorts provides education to all new employees on responsible gaming and provides periodic refresher training to current employees.

Establishing and Following Rigorous Business Standards

Because Wynn Resorts takes pride in guest loyalty, publishing accurate and consistent information is the foundation of building trust with Wynn Resorts’ customers. Responsible marketing is part of the communication strategy across the business and is part of the Company’s commitment to responsible gaming. Wynn Resorts advertises responsibly by including a responsible gaming message and a toll-free helpline number in advertising messaging related to gaming where practical. Wynn Resorts places media where most of the audience is reasonably expected to be above the legal age to participate in gaming activity. The Company does not feature marketing designed to appeal to those under the age of 21. Wynn Resorts’ marketing practices also adhere to AGA’s Responsible Marketing Code.