• Responsibility

    IGT Helps Operators Protect Players and Keep Gaming Fun

    IGT’s commitment to responsible gaming is a core value woven into the fabric of their product development, program, services, and polices.

    IGT’s responsible gaming goals include:

    • Promoting protective tools to prevent problem gambling
    • Supporting responsible gaming organizations that address problem gambling
    • Preventing underage gambling

    Through its Responsible Gaming Working Group of internal subject matter experts, the Company adheres to responsible gaming commitments that govern its internal practices and work with outside stakeholders, such as:

    • Education and awareness
    • Supporting customers with best practices for responsible gaming features
    • Ensuring that advertising and promotional activities comply with the IGT Advertising and Marketing Code of Principles
    • Reporting to key stakeholders on its activities in responsible gaming

    The Company further provides expert, research-based advice to its key stakeholders regarding compliance with responsible gaming standard and guidelines, guidance on responsible gaming certification requirements and submissions.

    It offers sophisticated technology solutions across all product segments, tailored to each customer’s regulatory environment and program needs. Player protection features across IGT’s Casino and Video Lottery product portfolios, available either through a wide-area central system, or directly on the gaming machines, can include:

    • Reality checks like time clocks, wager displays, and pop-up reminders
    • Responsible Gaming information screens
    • A self-assessment survey
    • System-supported time and money limit-setting features

    Some of the world’s most respected gaming industry organizations have endorsed IGT’s commitment to responsible gaming through formal certification, including:

    • The Global Gambling Guidance Group (G4)
    • The Internet Compliance Assessment Program (iCAP)
    • The World Lottery Association

    The Company also supports and collaborates with major trade associations and problem gambling advocacy groups, including:

    • American Gaming Association
    • National Council on Problem Gambling
    • National Center for Responsible Gambling

    With more than 12,000 employees serving customers in over 100 countries, IGT ensures that employees at all levels and responsibilities are trained to support and promote responsible gaming in their daily activities. It also designs in-depth courses for employees in specific roles such as game designers and contact center associates.