• research

    Consumers’ Responsible Gaming Habits

    90 Percent of Casino Visitors Practice Responsible Gaming
    research

    Consumers’ Responsible Gaming Habits

    February 13, 2019

    Casino gamblers are actively practicing responsible gaming, according to a national survey of American casino gamblers. Bettors report setting budgets, sticking to them and being aware of available responsible gaming resources at significantly high rates. This research comes on the heels of a recent AGA survey of American adults showing continued growth in acceptance of gaming.

    Key findings from the two surveys include:

    • 9 in 10 casual bettors set a budget before they visit a casino;
    • 90 percent of those visitors report success in tracking their spending; and
    • 8 in 10 casual casino visitors and 9 in 10 avid casino visitors are aware of responsible gaming resources.
    • 88 percent of American adults view gambling as an acceptable
      form of entertainment;
    • 80 percent of people say the gaming industry is a job creator;
      and
    • 6 in 10 Americans believe casinos help their local economies.

    Methodology:

    The two surveys were completed in late 2018. The survey of casino visitors’ responsible gaming practices was conducted on behalf of the American Gaming Association by BrandOutlook among 2,014 past year casino gamblers. The interviews were conducted online and the margin of error is +/- 3%. Casual Gamblers include those who have gambled at a US casino between 1 and 9 times in the past 12 months while Avid Gamblers have gambled at a US casino 10 times or more during the same time period.

    The survey of Americans’ attitudes towards gaming was conducted on behalf of the American Gaming Association by the Mellman Group among 1,000 registered voters. The interviews were conducted both online and on the phone and the margin of error is +/- 2.9%.