Consumers First: Centralizing RG Initiatives for the U.S. Mobile Wagering Marketplace

Presented by Conscious Gaming

Consumers First: Centralizing RG Initiatives for the U.S. Mobile Wagering Marketplace

Industry Events, AGA Featured Speakers
Industry Events, AGA Featured Speakers.
September 23, 2021 | 2pm - 3pm

The borderless nature of the internet means a state-by-state approach to mobile wagering in the United States presents challenges, especially as it pertains to responsible gaming and problem gambling.

By the end of 2021, roughly 63% of American adults will have access to sports betting, so as this number continues to grow, consumers must be able to access the help they may need, as well as enabling operators to effectively assist them.

Did you know that there are currently more than 25 different helpline numbers for problem gamblers in use across the U.S.?

This makes it onerous for operators as they attempt to advertise responsible gambling messages across digital platforms and causes consumers confusion at a time they are seeking out critical help.

Self-exclusion presents its own set of challenges for online gambling, where data shows 20-25% of gamblers are residents of a border state and not the state the gambling is taking place in.

Unregulated markets and sports integrity are also areas where centralizing industry initiatives are key to helping consumers.

The stakes are high, the complexities are significant, and there is a regulatory imperative to get this right for all stakeholders across the sports betting ecosystem.

Join us for this upcoming webinar to discuss:

  • Friction points and how to eliminate them
  • Consumers first: Ensuring those that need help can easily get it
  • Self-Exclusion: Should we look to separate iGaming and centralize it like in the UK, Australia & Spain?
  • Helplines, Having A Game Plan, Lived Experience Education, and Being Bettor Safe – The tools are there – how do we get more adoption?
  • Best practices that should be top of mind for industry

Cait DeBaun
VP, Strategic Communications & Responsibility
American Gaming Association


Brianne Doura-Schawohl
VP, U.S. Policy and Strategic Development
Epic Risk Management

Anna Sainsbury
Trustee, Conscious Gaming
Founder & Chairman, GeoComply

Richard Taylor
Responsible Gambling Program Manager