Caesars Debuts Involuntary Exclusion Program

Caesars Entertainment recently announced it has become the first casino company in the United States to implement a program designed to identify and involuntarily exclude compulsive gamblers from its casinos. Since the program’s launch on June 1, at least 50 "problem gamblers" have been involuntarily excluded from Caesars casinos. Caesars claims that many of these individuals have since enrolled in treatment programs and have expressed gratitude to the company for helping them stop gambling.

Under the new program, casino workers are trained to identify certain behaviors and activity patterns of casino patrons that are viewed as potentially indicative of a problem gambler. Examples include patrons who appear to be depressed, suicidal or violent, and patrons who have recently incurred significant financial losses, such as the loss of a car or home, due to gambling activity.